Last updated: October 2026

Honeycomb Nursing Services & Consulting is owned and operated by Melissa Ristau, MN, RN, GNC(C), DCA. As a registered nurse in Alberta, I am a custodian under Alberta's Health Information Act (HIA). I take the privacy of you and your family seriously. This policy explains what information I collect, how I use and protect it, and your rights.

Collection of health information

I am committed to protecting the privacy of your health information and managing it in accordance with Alberta's Health Information Act (HIA, 2000). The HIA requires me to tell you the purposes for which I collect your health information and the legal authority that allows me to collect it.

  • Purpose: The health information I collect from you is required to provide you with nursing assessment, care planning and other health services. I may also collect your health information to carry out any of the other purposes authorized under Section 27 of the HIA (for example, quality management and the training of health professional students), or if the collection is required by law.
  • Authority: I collect your health information under my legal authority in Section 20(b) of the HIA.

If you have any questions about how I manage your health information, please contact me. As a sole proprietor I serve as HNSC's privacy officer.
Melissa Ristau, MN, RN, GNC(C), DCA, Privacy Officer
Honeycomb Nursing Services & Consulting
10654 82nd Ave NW, Unit #533, Edmonton, AB T6E 2A7
(825) 582-5288 · hello@honeycombnursing.ca

What I collect

  • Contact details, such as names, phone numbers, email addresses and home addresses for visits
  • Health and care information you share with me, through intake forms, assessments, conversations and documents you provide
  • Information about family members or substitute decision-makers involved in care, with consent
  • Booking and payment records

Why I collect it

I collect only what I need to provide and coordinate your services, communicate with you, keep accurate nursing records as required by my professional standards, and handle billing.

How your information is protected

  • Client records, bookings and intake forms are kept in Jane, a secure practice management platform. Information is encrypted and stored on servers in Canada.
  • Access is limited to me. Devices are password-protected, and paper notes are kept secure and shredded once added to the record.
  • Sensitive information can be shared with me securely through Jane.

Sharing your information

I do not sell or rent your information. I share health information only with your consent, for example with your family physician or another care provider, or where the law requires or allows it.

How long records are kept

Client records are kept for 10 years from the date of the last record entry, then securely destroyed.

Your rights

You can ask to see or get a copy of your health information, and to have it corrected if you believe something is wrong. You can also withdraw consent for sharing at any time, subject to legal or professional limits. To make a request, contact me using the details below.

The Hive newsletter

If you sign up for The Hive, I use your name and email only to send the newsletter. You can unsubscribe at any time using the link in any email.

Questions or concerns

Contact me at hello@honeycombnursing.ca or (825) 582-5288. If your concern isn't resolved, you can contact the Office of the Information and Privacy Commissioner of Alberta.